Site FAQ's
Clients Pricing Assistance About Us Home
 |
 |
 |
 |
 |
 |
 |
Here you will find answers to our most frequently asked questions.
Web Site Queries
Q. Why should I have a Web Site for my business ? I'm only a small, independant, one man business.
Quite simply, every business should have an Internet presence (of course, we would say that). Would you consider running your business without a telephone ? No ? Of course not and it would be stupid to have a telephone without putting the number on your business cards/letter heads etc. and to make it ex-directory. The Internet has the largest possible audience and they can see what your company is all about any time day or night. What's more, they have no idea of the size of your business. It doesn't matter. If you have what they are looking for and are able to convey it, you're half way there. It is the cheapest form of 24 hour advertising available today. It's interactive and can be changed very quickly - daily if necessary.
Q. How do I know what I need on my Web Site. I am a complete novice at this internet business. I know my business and I don't have the time or inclination to find out.
That's what we are here for. Building appropriate, tailor made web sites is our job. We will advise you on it's content based upon the information that you supply on your business. Infact, the only information we require from you is a detailed as possible insight into your market, your products and/or services. We'll do the rest.
Q. Once I have my Web Site up and running what, if any, support do you give ?
We give free up-dates (excluding reworking, price or product change) for the first month after we have up-loaded your site. In addition, we give "Lifetime" Technical support on any subject related to your site via e-mail for as long as we continue to maintain it. If you want regular changes, additions, continued site promotion etc. we offer very competitive Site Management Programs tailored to you. You need never be on your own.
Q. I already have a Web Site but it's looking a little long in the tooth. Do you offer any concessions for reworking ?
Yes, if you already have a Web Site but wish us to give it a make-over, we offer up to 50% off of our normal rates. This is subject to the amount of reworking involved. Please contact us for details.
Q. Do I need a computer to have a Web Site for my business ?
No, not at all, but it would help if you want to send and receive e-mail. But today you can just use a smartphone. We'll even offer advice on how to set up your i=Phone!
Q. How much does it cost to have space for a Web Site ?
It doesn't have to cost anything at all. There is nothing wrong with using a "free"* ISP or hosting company. They will usually give you at least 10meg of web space with your account. This can be used for business but will almost certainly not give you statistics, CGI bins, e-commerce facility etc. Typically they'll just provide you with the space for your site to sit on.
Q. Do I need to be a Computer wiz to keep an eye on my Web Site and to send and receive e-mail.
No. It will be necessay to learn a few basic tips but essentially everything is taken care of by the software used. We do (for an additional charge) visit you to set up your Internet Software and give basic instruction to you and your staff.
*no charge for using their facilities - e-mail, web space, gateway (connection to the Internet).
Charges
Charges are based purely and simply on the quantity and complexity of work. Every site is unique. We will gladly meet any written quotation on a like-for-like basis. Please see our pricing pages for details.
Q. How do you promote a Web Site ?
We have detailed information on Web Site promotion here.
Use of e-mail
Q. Do you have any tips for using e-mail ?
Yes. Today, with almost everyone having Broadband available to them you don't have to worry about the size of files sent so use HTML based e-mail. You've all received this yourselves. It's basically a web page sent as e-mail so you can select a page from your site - say, advertising your services - and send that. We will also produce web page e-mail for you if required.
Recommended Browsers
Q. Which Browser do you recommend ?
We recommend any of the major browsers as they all have exceptional functionality. The most popular are: FireFox, Safari, Google Chrome, Microsoft Internet Explorer and Opera.